1. Information We Collect
Wizzcope collects the following types of information to provide and improve our services:
- Account information (email, username, authentication data)
- App usage analytics (feature interactions, session duration)
- Device information (OS version, device model, app version)
- AI service content (user prompts sent to OpenAI for processing)
- Support communications and feedback
- IP address and geographic location data
Important: We do not sell, trade, or rent your personal information to third parties for marketing purposes.
2. AI Services and Third-Party Processing
Wizzcope integrates artificial intelligence capabilities powered by OpenAI (ChatGPT) to provide intelligent assistance features.
How AI Processing Works:
- User prompts are transmitted securely to OpenAI's servers via encrypted API connection
- OpenAI processes the data solely to generate AI responses
- Processed responses are returned to your device
- All communications are encrypted in transit using industry-standard protocols
OpenAI Compliance: OpenAI maintains its own privacy policy and data protection standards. For details, visit openai.com/privacy. User data shared with OpenAI is subject to OpenAI's terms and privacy practices.
Data Minimization: Only the minimum data necessary to generate AI responses is transmitted to OpenAI. We do not send unnecessary personal information along with prompts.
3. How We Use Your Information
Your data is used exclusively for:
- Providing core app features and AI-powered services
- Improving app performance, stability, and user experience
- Detecting and preventing fraud, abuse, and security threats
- Delivering customer support and responding to inquiries
- Understanding product usage patterns through aggregated analytics
- Complying with legal obligations and enforcing our terms
No Advertising Use: We do not use your data for targeted advertising, behavioral tracking, or marketing profiling.
4. Third-Party Services
Beyond OpenAI, Wizzcope may use the following third-party services:
- OpenAI (API): AI-powered assistant responses
- Cloud Infrastructure: Secure data storage and processing
- Analytics Services: App performance and usage insights
- Payment Processors: Secure subscription and in-app purchase handling (if applicable)
These third parties are contractually obligated to maintain data confidentiality and use your information only as necessary to provide their services. We ensure they comply with applicable privacy laws.
5. Data Security
We implement technical and organizational safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction:
- End-to-end encryption for sensitive communications
- Secure authentication mechanisms (password hashing, session management)
- Regular security audits and vulnerability assessments
- Restricted access to personal data (staff access controls)
- Secure data transmission protocols (HTTPS/TLS)
While we implement industry-leading security practices, no system is completely secure. If you believe a security breach has occurred, please contact us immediately at support@wizzcope.com.
6. Data Retention and Deletion
We retain your information only for as long as necessary to:
- Provide you with the services you requested
- Fulfill legal and regulatory obligations
- Resolve disputes and enforce agreements
- Maintain transaction history and audit trails
When data is no longer needed, it is securely deleted or anonymized. Retention periods vary by data type and applicable laws. You may request deletion of your account and associated data at any time by contacting support@wizzcope.com.
7. Your Privacy Rights (GDPR and Beyond)
Depending on your geographic location, you have the following rights regarding your personal data:
- Right to Access: Request a copy of your personal data
- Right to Correction: Update or correct inaccurate information
- Right to Deletion: Request removal of your data ("right to be forgotten")
- Right to Portability: Receive your data in a portable format
- Right to Restrict Processing: Limit how we use your data
- Right to Object: Opt-out of certain data processing activities
- Right to Withdraw Consent: Revoke authorization at any time
To exercise any of these rights, contact us at support@wizzcope.com with your request. We will respond within 30 days (or as required by applicable law). No fees will be charged for reasonable requests.
8. Children's Privacy (13+ Only)
Wizzcope is designed for users aged 13 and older. We comply with applicable children's privacy laws including COPPA (Children's Online Privacy Protection Act).
- Users under 13 must have parental/guardian consent to use this app
- Parents/guardians have the right to review, delete, or request non-collection of their child's data
- We do not knowingly collect data from children under 13 without verifiable parental consent
- If we learn data was collected from a child under 13 without consent, we will delete it immediately
Parents/guardians concerned about their child's privacy should contact support@wizzcope.com.
9. International Data Transfers
Wizzcope operates globally. Your data may be transferred to, stored in, and processed in countries outside your country of residence, including countries that may not have the same data protection laws.
By using Wizzcope, you consent to the transfer of your information to countries outside your country of residence. We ensure appropriate safeguards are in place, including standard contractual clauses and data protection agreements.
10. Cookie and Tracking Technologies
Wizzcope may use cookies, local storage, and similar tracking technologies to:
- Maintain your session and remember your preferences
- Analyze app performance and user behavior
- Provide a personalized experience
You can manage cookie preferences through your device settings. Disabling certain tracking technologies may limit your app experience.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Material changes will be notified via email or a prominent notice in the app.
Continued use of Wizzcope following such notifications constitutes your acceptance of the updated policy.
12. Contact and Data Protection Officer
For privacy inquiries, concerns, or to exercise your data rights, please contact us:
- Email: support@wizzcope.com
- Company: Wizzcope Inc.
We take all inquiries seriously and will respond within 30 days. If you have concerns about our data practices, you may also file a complaint with your local data protection authority.
Important: AI Data Processing Acknowledgment
By using Wizzcope's AI features, you acknowledge and agree that:
- Your prompts will be transmitted to OpenAI's servers for processing
- You have reviewed OpenAI's privacy policy (openai.com/privacy)
- You understand that data transmission to third-party AI services may involve specific risks
- You assume responsibility for the sensitivity of information shared with the AI assistant